Returns & Exchanges
At Reloved Again, we want you to be completely satisfied with your sustainable fashion finds, which is why we offer a 14-day return window for a full refund. Please ensure all items remain in their original condition with all boutique tags still attached to be eligible for processing.
Initiate Your Return
Log into your customer account and select the order containing the items you wish to return to receive a unique return authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring the Reloved Again authentication tags have not been removed or tampered with.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 48 hours of your request.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing